🛡️ Disclaimer, Terms of Use and Privacy Policy

TERMS OF USE, DISCLAIMER & PRIVACY POLICY

LAST UPDATED: OCT 2,  2025

1. OVERVIEW

Welcome. This tool is designed to support emotional reflection, self-awareness, and mindfulness. It is not therapy and is not a substitute for professional mental health care. It does not provide treatment or cure. It is purely a tool for self exploration. AI, by its very nature, is unpredictable and autonomous.

No Crisis Support

This tool is not suitable for use in a mental health crisis.

This tool does not treat any symptom of condition, and a term of service is that you will not use it to treat any symptom or condition. It is not psychotherapy.

If you are feeling suicidal or in danger, please seek immediate help by contacting emergency services or a mental health crisis line in your area.

In the U.S., call or text 988 for the Suicide & Crisis Lifeline

Or go to your nearest emergency room

Use at Your Own Risk

By continuing to use any of these services, you acknowledge and agree that:

You are at least 18 years old

You are using this tool voluntarily

You take full responsibility for your own emotional well-being and any actions you take based on interactions with the tool

You acknowledge the inherent risks of working with a program that is autonomous and may interact with you in unpredictable ways that may be based on inaccuracies

The creators of this tool are not liable for any harm, loss, or injury arising from its use

These Terms of Use ("Terms") and the Privacy Policy below (collectively, this "Agreement") govern your access to and use of the Compassion Companion™ Mindful Couples Companion, and Dream Companion™ AI‑powered wellness tools (together, the "Services") offered by the Hakomi Institute of China (“Company”, "we," "us," or "our"). By clicking "Continue," creating an account, or otherwise using the Services, you AGREE TO BE LEGALLY BOUND by this Agreement. IF YOU DO NOT AGREE, DO NOT USE THE SERVICES.

2. IMPORTANT NOTICES — NOT MEDICAL, HEALTHCARE, OR MENTAL‑HEALTH ADVICE

THE SERVICES DO NOT PROVIDE MEDICAL OR MENTAL‑HEALTH ADVICE. They are operated by artificial‑intelligence software NOT BY A LICENSED HEALTH‑CARE PROVIDER. No doctor–patient, therapist–patient, or other professional relationship is created. IN AN EMERGENCY, CALL 911 (U.S.), DIAL 988, OR SEEK IMMEDIATE PROFESSIONAL HELP.

3. ELIGIBILITY AND CHILDREN’S PRIVACY

You must (a) be at least 18 years old (or the age of majority where you reside, if higher); (b) have legal capacity to contract; and (c) not be barred from using the Services under U.S. export‑control or sanctions laws.

Our services are intended for users age 18 and older. We do not knowingly collect personal data from children under 18. If we become aware that we have inadvertently received personal information from someone under 18, we will promptly delete it and may ban the user from further use.

4. LICENSE & INTELLECTUAL‑PROPERTY RIGHTS

Subject to these Terms, we grant you a limited, revocable, non‑exclusive, non‑transferable license to access and use the Services for personal, non‑commercial purposes. All content, software, and marks are owned by Company or its licensors and protected by U.S. and international IP laws.

5. ACCEPTABLE USE

You MAY NOT:

upload protected health information (PHI) (as defined under US HIPAA law, highly sensitive personal data, or content you lack authority to share;
submit unlawful, defamatory, harassing, or infringing material;
reverse‑engineer, probe, interfere with, or attempt to access the Service’s source code or security;
use automated scripts, scraping tools, or bots;
misrepresent your age or otherwise circumvent the age gate;
violate any applicable law or regulation.

6. AI LIMITATIONS & USER VERIFICATION

AI outputs are probabilistic and may be inaccurate, incomplete, or inappropriate. YOU MUST INDEPENDENTLY VERIFY any information before relying upon it. Feedback you provide may be used by us on a royalty‑free, worldwide, irrevocable basis to improve the Services.

7. MARKETING REPRESENTATIONS

You acknowledge that (a) marketing materials are for informational purposes only, (b) no representation or warranty is made that the Services will achieve any specific wellness outcome, and (c) you will not rely on promotional statements inconsistent with § 2.

8. ACCESSIBILITY COMMITMENT

Company strives to comply with capital WCAG 2.2 level AA and Title III of the Americans with Disabilities Act. For accommodation requests, email accessibility@compassion‑companion.com.

9. DISCLAIMER OF WARRANTIES

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON‑INFRINGEMENT, OR THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR‑FREE.

10. LIMITATION OF LIABILITY (WITH GROSS‑NEGLIGENCE AND PERSONAL‑INJURY CARVE‑OUT)

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL COMPANY, ITS AFFILIATES, OR THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, WHETHER INCURRED DIRECTLY OR INDIRECTLY AND REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, OR OTHERWISE), EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SUBJECT TO THE FOREGOING AND EXCEPT AS SET FORTH BELOW, YOU AGREE THAT THE TOTAL AGGREGATE LIABILITY OF COMPANY AND ITS AFFILIATES ARISING OUT OF OR RELATING TO THE SERVICES OR THIS AGREEMENT SHALL NOT EXCEED THE GREATER OF (A) A NOMINAL AMOUNT AND (B) THE TOTAL FEES, IF ANY, THAT YOU HAVE PAID TO COMPANY FOR ACCESS TO THE SERVICES DURING THE TWELVE (12)‑MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

NOTHING IN THIS SECTION SHALL LIMIT OR EXCLUDE LIABILITY (I) FOR YOUR GROSS NEGLIGENCE OR WILLFUL MISCONDUCT, (II) FOR PERSONAL INJURY OR DEATH CAUSED BY NEGLIGENCE TO THE EXTENT SUCH LIMITATION IS UNLAWFUL, OR (III) WHERE SUCH LIMITATION IS OTHERWISE PROHIBITED BY APPLICABLE LAW.

11. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Company, its affiliates, and their officers, directors, employees, and agents from any third‑party claims arising from (i) your use of the Services, (ii) content you submit, or (iii) your breach of this Agreement.

12. DISPUTE RESOLUTION — BINDING ARBITRATION & CLASS‑ACTION WAIVER

Except for small claims matters, any dispute shall be resolved by confidential, binding arbitration administered by the American Arbitration Association in Vermont, under its Consumer Arbitration Rules.

YOU WAIVE ANY RIGHT TO PARTICIPATE IN CLASS OR REPRESENTATIVE ACTIONS.

You may opt out within 30 days of first acceptance by emailing wildtemple@aol.com with "Arbitration Opt Out" in the subject line.

This clause is governed by the Federal Arbitration Act. Arbitration may be conducted in person, by phone, or via video conference, at the mutual agreement of the parties.

13. GOVERNING LAW

Vermont law governs, excluding conflict‑of‑laws principles, except that the Federal Arbitration Act governs § 12.

14. EXPORT CONTROLS

You may not use or export the Services in violation of U.S. export‑control or sanctions laws.

15. MODIFICATIONS & TERMINATION

We may modify the Services or this Agreement by posting an updated version. Continued use after the "Last Updated" date constitutes acceptance. We may suspend or terminate access for any violation or at our discretion.

16. SEVERABILITY & ENTIRE AGREEMENT

If any provision is held unenforceable, the remainder stays in force. This Agreement is the complete agreement between you and Company regarding the Services.

17. CONTACT

Email: wildtemple@aol.com | Mail: Mindful Couples Guide, 91 Old County Rd. Weston, VT 05161

PART B — PRIVACY POLICY

EFFECTIVE: 25 JULY 2025

B-1. SCOPE

Welcome to Mindful Couples Guide (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring transparency about how your information is handled when you use our services. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

This Privacy Policy explains how Company collects, uses, discloses, and safeguards information when you use the Services.

B-2. INFORMATION WE COLLECT

This section describes the categories of personal information we have collected from consumers in the preceding 12 months.

Category Examples Purpose

User Input Text prompts, feedback Deliver & improve Services

Usage Data. Timestamps, interaction metrics, browser type Analytics & security

Payment Records Transaction ID, amount Billing & fraud prevention

Marketing Data (Opt-In). Email address Newsletters & support

We collect personal information from the following categories of sources:

Directly from you when you provide it to us (e.g., user input, email address for marketing).
Indirectly from your activity on our Services (e.g., usage data, payment records).

B-3. HOW WE USE INFORMATION

We use the information we collect for the following business purposes:

To operate and maintain the Services.
To respond to inquiries and feedback.
To send transactional and, with consent, marketing communications (opt-out any time).
To detect, investigate, and prevent fraud, abuse, or security incidents.
To comply with legal obligations.

B-4. LEGAL BASES FOR PROCESSING (GDPR/UK GDPR)

If you are located in the European Economic Area (EEA) or the United Kingdom (UK), we process your personal data based on the following legal grounds:

Contractual necessity – to provide you with access to Compassion Companion and fulfill our agreement with you.
Legitimate interests – to operate, improve, and secure our services, as long as these interests are not overridden by your rights.
Consent – when required, for example, for sending marketing communications.
Legal obligation – when necessary to comply with applicable laws or legal requests.

B-5. SHARING & DISCLOSURE

We share information only with service providers (OpenAI, Stripe, GoDaddy, Mailchimp) who have agreed to maintain your privacy according to their own privacy policies, or when legally required (e.g., subpoenas and/or court orders).

In the preceding 12 months, we have disclosed the following categories of personal information for a business purpose to the following categories of third parties:

User Input: Shared with OpenAI for delivering and improving services.
Usage Data: Shared with analytics and security providers for analytics and security purposes.
Payment Records: Shared with Stripe for billing and fraud prevention.
Marketing Data: Shared with Mailchimp for newsletters and support.

We do not sell or share your personal information for cross-context behavioral advertising.

B-6. INTERNATIONAL TRANSFERS

Data may be processed in the United States and other jurisdictions. We rely on Standard Contractual Clauses or equivalent safeguards for cross-border transfers.

B-7. YOUR PRIVACY RIGHTS

Residents of California, Colorado, Virginia, other U.S. states with comprehensive privacy statutes, and the EU/UK may exercise rights to access, correct, delete, port, or restrict processing of personal data and to opt out of targeted advertising or profiling.

To submit a request to exercise your privacy rights, please contact us via:

Email: wildtemple@aol.com

We will respond to your request within the timeframes required by applicable law.

B-8. DATA SECURITY & BREACH RESPONSE

We take reasonable administrative and technical measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure. You use the service at your own risk. In the event of a data breach that affects personal information, we will notify affected users and any required authorities in accordance with applicable law.

We care deeply about the privacy and security of your information. We do not collect or store sensitive personal data on our own servers. When we rely on third-party providers (such as OpenAI and Stripe), we depend on their security protocols to safeguard your information. If you do not wish for those companies to have access to your information, please do not use our services.

B-9. RETENTION

Chat Data: We do not store your chat data. However, your data may be stored by OpenAI.
Payment Records: Records of payment may be retained by us to record your payment history, and your data may be retained by Stripe.
Marketing Emails: we will retain your email address you unsubscribe or request deletion.

B-10. CHILDREN'S PRIVACY

The Services are NOT DIRECTED TO CHILDREN UNDER 18 (OR 16 WHERE APPLICABLE). We do not knowingly collect data from children. If we discover such data, it will be deleted and the user may be banned from using the service..

B-11. CHANGES

This Privacy Policy is periodically reviewed and updated. Material changes may be announced via email (if provided) or prominent notice on our website or via the Service at least 15 days before taking effect.

B-12. CONTACT

For privacy inquiries, please write to: wildtemple@aol.com

CONFIRMATION

By using this service, clicking "Continue," or “I have read and accepted the terms and conditions above,” you certify that you: (1) are at least 18 years old; (2) have read and understood this Agreement; (3) agree to its terms; and (4) acknowledge that the Services are informational only and are NOT A HEALTH-CARE PROVIDER and do not purport to provide any health care services. You agree the Services are solely for personal growth and reflection.

Non-Discrimination Statement: We will not discriminate against you for exercising any of your CCPA/CPRA rights.

Global Privacy Control (GPC) Signal Recognition: Our systems are configured to process opt-out preference signals, such as the Global Privacy Control (GPC) signal, from browsers or devices.

We are honored to walk beside you — with gentleness, honesty, and respect for your privacy.